If you’re experiencing any issues on Smart Role, here are some quick troubleshooting steps to get things back on track:
- Clear Cache & Cookies: Sometimes, browser cache or cookies can cause issues. Try clearing them and reloading the platform.
- Log Off & Log On: A simple log out and log back in can often resolve many issues.
- Try a Different Browser: If you’re encountering persistent issues, try accessing Smart Role using a different browser to check for compatibility issues.
- Check for Updates: Ensure your browser and Smart Role platform are updated to the latest version for the best performance.
- Internet Connection: Verify your internet connection is stable.
- Contact Support: If none of these steps work, please reach out to our customer support team through the support widget at the bottom of the screen. We’re here to help!